Privacy Policy

Last Updated: December 27, 2025

1. Introduction

Welcome to Cutting Edge Solutions ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website cesolution.co.in and use our services.

By accessing or using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

  • Submit a quotation request
  • Subscribe to our newsletter
  • Contact us via email or phone
  • Fill out any forms on our website

This information may include:

  • Full name
  • Email address
  • Phone number
  • Company/organization name
  • Product or service requirements and specifications
  • Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we use Vercel Analytics (a privacy-friendly analytics service) to collect basic, non-personally identifiable information about website usage, including:

  • Page views and navigation patterns
  • Referring website addresses
  • General geographic location (country/region level only)
  • Device type (mobile, desktop, tablet)

Vercel Analytics does not use cookies and does not track individual users across websites. It respects Do Not Track (DNT) signals and is GDPR and CCPA compliant.

2.3 Cookies

Our website does not use cookies for tracking or analytics purposes. The only cookies that may be stored are essential session cookies required for the website to function properly (such as maintaining your session when using our forms). We do not use third-party advertising cookies or tracking cookies.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Delivery: To process and respond to your quotation requests and inquiries
  • Communication: To send you newsletters, promotional materials, and updates about our products and services (with your consent)
  • Customer Support: To provide customer service and support
  • Business Operations: To operate, maintain, and improve our website and services
  • Analytics: To analyze usage trends and preferences to enhance user experience
  • Legal Compliance: To comply with legal obligations and protect our rights
  • Security: To detect, prevent, and address technical issues and fraudulent activity

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

4.1 Service Providers

We use the following trusted third-party service providers:

  • Vercel: Website hosting and analytics (does not use cookies, privacy-friendly)
  • Supabase: Secure database storage for quotation requests and newsletter subscriptions

These providers are contractually obligated to keep your information confidential and use it only for the purposes we specify. Both services are GDPR compliant and maintain industry standard security practices.

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government agencies).

4.3 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your personal information may be transferred as part of the business assets.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure SSL/TLS encryption for data transmission
  • Regular security audits and vulnerability assessments
  • Access controls and authentication mechanisms
  • Secure database storage and backup procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.

Typical retention periods:

  • Quotation requests: Retained for 3 years for business records and customer service purposes
  • Newsletter subscriptions: Until you unsubscribe or request deletion
  • Analytics data: Automatically retained by Vercel Analytics as anonymized aggregate data (no personal information stored)

7. Your Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

  • Right to Access: Request a copy of the personal information we hold about you
  • Right to Rectification: Request correction of inaccurate or incomplete information
  • Right to Erasure: Request deletion of your personal information
  • Right to Restrict Processing: Request that we limit how we use your information
  • Right to Data Portability: Request a copy of your data in a structured, machine-readable format
  • Right to Object: Object to our processing of your personal information
  • Right to Withdraw Consent: Withdraw consent for processing where we rely on consent

To exercise any of these rights, please contact us at info@cesolution.co.in. We will respond to your request within 30 days.

8. Newsletter and Marketing Communications

If you have subscribed to our newsletter or opted in to receive marketing communications, you may unsubscribe at any time by:

Please note that even if you unsubscribe from marketing emails, we may still send you transactional or administrative communications related to your inquiries or quotation requests.

9. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by Cutting Edge Solutions. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.

11. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your jurisdiction where data protection laws may differ. We take appropriate measures to ensure your data is treated securely and in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Cutting Edge Solutions

Email: info@cesolution.co.in

Phone: +91 9494631638

14. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any disputes arising from this Privacy Policy shall be subject to the exclusive jurisdiction of the courts in India.

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to be bound by its terms.