Terms & Conditions

Last Updated: December 27, 2025

1. Agreement to Terms

Welcome to Cutting Edge Solutions. These Terms and Conditions ("Terms") govern your access to and use of our website cesolution.co.in and all related services, features, and content (collectively, the "Services") provided by Cutting Edge Solutions ("we," "us," or "our").

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use our Services. We reserve the right to modify these Terms at any time, and such modifications will be effective immediately upon posting. Your continued use of the Services after any changes constitutes acceptance of the modified Terms.

2. Definitions

For the purposes of these Terms:

  • "Company" refers to Cutting Edge Solutions
  • "Services" means the website, products, and services offered by the Company
  • "User," "You," or "Your" refers to any individual or entity using our Services
  • "Products" refers to medical equipment, surgical instruments, and related items offered by the Company
  • "Content" means text, images, graphics, data, and other materials displayed on the website

3. Eligibility

By using our Services, you represent and warrant that:

  • You are at least 18 years of age
  • You have the legal capacity to enter into binding contracts
  • You are not prohibited from accessing or using the Services under applicable laws
  • All information you provide is accurate, current, and complete
  • If representing an organization, you have the authority to bind that organization to these Terms

4. Use of Services

4.1 License Grant

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Services for lawful business purposes only.

4.2 Prohibited Uses

You agree not to:

  • Use the Services for any illegal purpose or in violation of any laws
  • Impersonate any person or entity or misrepresent your affiliation
  • Interfere with or disrupt the Services or servers or networks connected to the Services
  • Attempt to gain unauthorized access to any portion of the Services
  • Use any automated system (bots, scrapers, etc.) to access the Services without our written permission
  • Transmit any viruses, malware, or harmful code
  • Harvest or collect information about other users without their consent
  • Use the Services to send spam or unsolicited communications
  • Copy, modify, distribute, or create derivative works of any Content without authorization
  • Remove or alter any copyright, trademark, or proprietary notices

4.3 Account Security

If you create an account or provide contact information, you are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account.

5. Products and Services

5.1 Product Information

We strive to provide accurate descriptions, specifications, and images of our Products. However, we do not warrant that Product descriptions, images, pricing, or other Content on the Services is accurate, complete, reliable, current, or error-free. Product specifications are subject to change without notice.

5.2 Quotation Requests

When you submit a quotation request through our Services:

  • The quotation is an estimate only and not a binding offer
  • Prices are subject to change and must be confirmed at the time of order
  • We reserve the right to refuse any quotation request at our discretion
  • Quotations are valid for 30 days from the date of issuance unless otherwise specified
  • Final pricing may vary based on specifications, quantities, customization, and market conditions

5.3 Orders and Purchases

All orders are subject to acceptance and availability. We reserve the right to:

  • Refuse or cancel any order for any reason at any time
  • Limit or prohibit orders that appear to be placed by dealers, resellers, or distributors without authorization
  • Require additional verification or information before accepting an order
  • Correct pricing errors on our website

An order confirmation does not constitute our acceptance of an order. Acceptance occurs when Products are shipped or services are provided.

5.4 Pricing and Payment

All prices are quoted in Indian Rupees (INR) unless otherwise stated. Prices do not include applicable taxes, shipping, handling, or other charges unless explicitly stated. Payment terms will be specified in the quotation or invoice and must be adhered to.

5.5 Shipping and Delivery

Shipping and delivery terms will be specified at the time of order. Delivery dates are estimates only and we are not liable for delays caused by factors beyond our reasonable control, including but not limited to carrier delays, customs clearance, force majeure events, or product availability.

6. Medical Products Disclaimer

Our Products are medical devices and surgical instruments intended for use by qualified healthcare professionals only. You acknowledge and agree that:

  • Products must be used in accordance with applicable regulations, manufacturer instructions, and professional standards
  • You are responsible for ensuring Products meet your specific requirements and intended use
  • You must have the necessary licenses, certifications, and qualifications to purchase and use medical devices
  • We are not responsible for the misuse, improper handling, or improper application of Products
  • Products must be inspected upon receipt and any defects reported immediately

7. Warranties

7.1 Product Warranties

Products sold by Cutting Edge Solutions are covered by manufacturer warranties, if applicable. The terms and duration of such warranties are specified by the manufacturer and provided with the Product. We will assist in facilitating warranty claims but are not responsible for manufacturer warranty performance.

7.2 Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR SERVICES AND PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

  • Implied warranties of merchantability, fitness for a particular purpose, or non-infringement
  • Warranties that the Services will be uninterrupted, secure, or error-free
  • Warranties regarding the accuracy, reliability, or completeness of Content
  • Warranties that defects will be corrected

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL CUTTING EDGE SOLUTIONS, ITS DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR:

  • ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
  • LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES
  • DAMAGES RESULTING FROM YOUR USE OR INABILITY TO USE THE SERVICES
  • DAMAGES RESULTING FROM UNAUTHORIZED ACCESS TO YOUR DATA OR COMMUNICATIONS
  • DAMAGES RESULTING FROM ANY CONDUCT OR CONTENT OF THIRD PARTIES
  • DAMAGES RESULTING FROM PRODUCT DEFECTS OR MALFUNCTIONS

OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM, OR INR 10,000, WHICHEVER IS LESS.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you.

9. Indemnification

You agree to indemnify, defend, and hold harmless Cutting Edge Solutions, its officers, directors, employees, agents, affiliates, and partners from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or relating to:

  • Your violation of these Terms
  • Your violation of any rights of another party
  • Your violation of any applicable laws or regulations
  • Your use or misuse of our Services or Products
  • Any content or information you submit, post, or transmit through the Services
  • Your negligence or willful misconduct

10. Intellectual Property Rights

10.1 Our Rights

All Content, features, and functionality of the Services, including but not limited to text, graphics, logos, icons, images, audio/video clips, data compilations, and software, are the property of Cutting Edge Solutions or its licensors and are protected by copyright, trademark, patent, trade secret, and other intellectual property laws.

10.2 Trademarks

"Cutting Edge Solutions," our logo, and other marks used on the Services are trademarks or registered trademarks of Cutting Edge Solutions. You may not use these marks without our prior written permission.

10.3 User Content

If you submit any content, feedback, suggestions, or ideas to us, you grant us a worldwide, perpetual, irrevocable, royalty-free license to use, modify, reproduce, and distribute such content for any purpose.

11. Privacy

Your use of the Services is also governed by our Privacy Policy, which describes how we collect, use, and disclose your personal information. By using the Services, you consent to our privacy practices as described in the Privacy Policy.

12. Third-Party Services and Links

Our Services may contain links to third-party websites, services, or resources. We do not endorse and are not responsible for the availability, accuracy, content, products, or services of third-party sites. Your interactions with third parties are solely between you and the third party. We are not liable for any loss or damage arising from your use of third-party services.

13. Termination

13.1 Termination by Us

We may terminate or suspend your access to the Services immediately, without prior notice or liability, for any reason, including but not limited to:

  • Breach of these Terms
  • Request by law enforcement or government agency
  • Discontinuation or material modification of the Services
  • Unexpected technical or security issues
  • Extended periods of inactivity
  • Fraudulent, abusive, or illegal activity

13.2 Effect of Termination

Upon termination, your right to use the Services will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnification, and limitations of liability.

14. Dispute Resolution

14.1 Informal Resolution

Before filing any formal dispute, you agree to first contact us at info@cesolution.co.in to attempt to resolve the dispute informally. We will attempt to resolve the dispute through good faith negotiations for a period of at least 30 days.

14.2 Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. Any legal action or proceeding arising out of or relating to these Terms or the Services shall be brought exclusively in the courts located in India, and you consent to the personal jurisdiction of such courts.

14.3 Arbitration

If we are unable to resolve a dispute informally, any dispute arising out of or relating to these Terms shall be resolved through binding arbitration in accordance with the Arbitration and Conciliation Act, 1996. The arbitration shall be conducted in English and shall take place in India. The arbitrator's decision shall be final and binding.

14.4 Class Action Waiver

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

15. Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.

16. Severability and Waiver

16.1 Severability

If any provision of these Terms is found to be invalid,illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

16.2 Waiver

No waiver of any term or condition of these Terms shall be deemed a further or continuing waiver of such term or any other term. Our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

17. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices or agreements published by us on the Services, constitute the entire agreement between you and Cutting Edge Solutions regarding the Services and supersede all prior agreements and understandings, whether written or oral.

18. Assignment

You may not assign or transfer these Terms or any rights or obligations hereunder without our prior written consent. We may assign or transfer these Terms, in whole or in part, without restriction.

19. Contact Information

If you have any questions, concerns, or complaints regarding these Terms, please contact us:

Cutting Edge Solutions

Email: info@cesolution.co.in

Phone: +91 9494631638

By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to these Terms, you must immediately discontinue use of our Services.